Privacy Policy

Last Updated: October 9, 2026

This Privacy Policy describes how Blossom-zone collects, uses, and protects your personal information when you visit our website or use our services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws in Australia.

Information We Collect

We collect information that you provide directly to us when you:

• Submit inquiry forms or service requests through our website
• Communicate with us via email or other channels
• Subscribe to our newsletters or updates
• Participate in surveys or provide feedback

Personal Information

The types of personal information we may collect include:

• Name and contact details (email address, postal address)
• Organization name and position
• Information about your energy needs and facility characteristics
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To communicate with you about our services and relevant updates
• To improve our website functionality and user experience
• To analyze trends and measure the effectiveness of our services
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and delivering services, subject to confidentiality obligations
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our clients or others
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymize it.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site usage. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Blossom-zone
Level 12, 147 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]